Ask ezCam - ip Network Camera Experts
First Name Last Name E-Mail Phone Number City State Zip Code REMEMBER: Our website states that we have tested our equipment to operate successfully with the Linksys/Cisco Brand Wireless Routers -  If you are using any other brand - we may NOT be able to assist you!   Name / Model # of Your Wireless Router What is Your Question About?                                            SELECT A DESCRIPTION OF YOUR QUESTION HERE I cannot log into my ezCam - Why Not? I Plugged in my ezCam and Mounted it and I cannot access it from my computer Model# 63PT hdc Model# 59PT Model# 59OD Model# 58PT hdc Model# 210PTOD hdc I'll Let You Put a Link on My Website if You will put My Link On Yours! OTHER Question (please explain below) Provide a Detailed Explanation of Your Question Here:                  Enter SPAMINIZOR Answer:     What is 2 + 7?	ezCam FAQ's ________________________________ My Installation Disc arrived Damaged, What do I do Now? Don't be discouraged, we have everything available that was on that disc On-Line! In fact we have already included the download links to everything you need, including the owners manual, with your purchase! Just login to your account at: www.ezSecurityCam.com and go to >My Account > My Orders > Downloads (you will find your installation instructions and MORE there!) How to Get my ezCam to work Wireless? My camera will only work when it is plugged into my wireless router with the CAT5 network cable. When I unplug the CAT5 network cable it does not work on my wireless network. YOU MUST FOLLOW THESE DIRECTIONS! How to Port Forward my ip camera? If you have successfully connected your ezCam and can access it from home but cannot access it from anywhere outside your home. YOU MUST FOLLOW THESE DIRECTIONS! How to allow Active X Controls? If you have installed your ezCam and have logged into your computer to access it and receive a message that you cannot download the active X controls. YOU MUST FOLLOW THESE DIRECTIONS! How to Set Motion Detection to E-Mail Me Photos? If your camera is working properly you will want to follow these directions in order for Snapshots to be automatically e-mailed to you when motion is detected in range of your camera.